# 備份失敗。ERROR：無法將「kakeiboData.zip」搬移至「Document」，因為前者不存在，或包含後者的資料夾不存在。

麻煩您登出1次Apple ID，應該能解決問題。

**※登出操作方法如下：**

在 iPhone、iPad 或 iPod touch 上登出

1. 前往「設定」> \[您的姓名]。
2. 向下捲動至底端。\
   ![在 iPhone 螢幕底部有一個紅色文字的「登出」按鈕。](https://ci5.googleusercontent.com/proxy/Ocj-PrZ55VFTgaYAI1d2S9tJ6KhIk2pw7n6d4b3JmTTFZVu9jPLHTn6SZ8aPAv85Vvai6hC27BVnRJuOzCasCG91Qrb8Tcaygs0ZasHl7-PoJYBwuyaQrJrZ7ugNzFeUwXjV8yV1wLvqiszadZ5NuPufWTECPdT2g08yyburh41d7-gbTRLewJEgJjbr6fl3HVRxGgOnp18KazDRj0ZY=s0-d-e1-ft#https://support.apple.com/library/content/dam/edam/applecare/images/zh_TW/icloud/ios15-iphone-12-pro-settings-apple-id-sign-out-cropped.jpg)
3. 點一下「登出」。<br>
4. 輸入 Apple ID 密碼並點一下「關閉」
5. 開啟您要在裝置上保留的資料。
6. 點一下「登出」。
7. 再點一下「登出」以確認您要登出 iCloud。

然後 **重新登入，如果還不行，重新啟動1次手機**


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